Franchising / Business Development / P&L / M&A’s / Compliance / Client Relations / Marketing / Budgets & Forecasts / Revenue & Market Share Growth / Staff Development & Retention
I’ve built and managed diverse teams, developed hundreds of multi-site franchises and jump started best practice initiatives. I am known as an operations leader with outside-the-box thinking and strategic implementation, stage presence, charisma and confidence who motivates for growth.
A RE/MAX World Headquarters VP at 31, my career is comprised of numerous elevated successes in corporate and consulting environments. My skills include:
Building and maintaining lucrative, long-term customer and business partner relationships
Attaining great success in highly competitive markets
Engaging and training results-oriented teams to optimize productivity
Motivating individuals and teams to create a performance culture known for delivering results
Effectively navigating and communicating through internal and external customer complexities
I earned a BS in Business Administration with a double concentration in Finance and Accounting from Colorado State University.
RE/MAX World Headquarters, Hired in Finance and Accounting Department in 2003. In 2006 hired in Franchise Operations with responsibility for growing organization through franchise sales, real estate agent recruiting and retention. Promoted 6 times in 13 years.
Region Executive Vice President, 2016 to present. Directs strategic planning, staff development, customer service and franchise sales in over 32 states, 2,100 franchises and 40,000 sales associates. Analyzes operations, identifying, integrating and standardizing best practices. Provides strategic support and direction to the Region Vice Presidents of RE/MAX Carolinas, RE/MAX Central Atlantic, RE/MAX Florida, RE/MAX Georgia, RE/MAX Mountain States, RE/MAX New York and RE/MAX Pacific Northwest. Oversees Contract Administration for RE/MAX and Motto Mortgage. Manages 66 employees and $87M budget.
Region Vice President – Mountain States, 2015 to 2016. Oversaw regional operations in the RE/MAX Mountain States Region, which includes Colorado, Utah, Wyoming, North Dakota and South Dakota – 160 franchises and 3,600 sales associates. Oversaw staff of 5 and $8M budget.
Region Vice President – Pennsylvania & Delaware, Central & Northern Ohio, St. Louis, 2012 to 2015. Oversaw regional operations in the RE/MAX PA/DE Region, RE/MAX Central & Northern OH Region, and RE/MAX St. Louis Region which includes Pennsylvania, Delaware, Central and Northeast Ohio, Southwest Missouri and Southern Illinois – 350 franchises and 5,600 sales associates. Oversaw staff of 9 and $11M budget.
Region Vice President – Pennsylvania & Delaware, 2011 to 2012. Oversaw regional operations in the RE/MAX Pennsylvania & Delaware Region – 170 franchises and 3,100 sales associates. Oversaw staff of 5 and $6M budget.
Assistant Region Director, Senior Franchise Development Consultant, Franchise Development Consultant, 2005 to 2011.