RE/MAX World Headquarters · Denver, Colorado

Senior Vice President, Strategy

Enterprise strategy · Operator engagement · Innovation · Partnerships

Led strategic initiatives across the global franchise network with a particular focus on operator engagement, enterprise innovation, customer experience and long-term growth. Served as executive relationship lead for the organization's five largest franchise operators and partnered across senior executives, franchise owners, regional leaders, master franchisees and strategic partners.

Focus · Strategic operator relationships · Enterprise initiatives · Innovation · Customer experience · Executive alignment · Strategic partnerships

RE/MAX World Headquarters · Denver, Colorado

Senior Vice President, Franchise Operations & Region Development

Enterprise operations · Growth · Customer experience · P&L leadership

Led franchise operations, strategic growth, regional development, customer experience, training and partnerships across a large-scale distributed network. Provided leadership and strategic direction to regional organizations responsible for franchisee relationships, recruiting, retention, renewals, growth and service delivery.

Led customer-success functions including training, learning and development, customer support, corporate partnerships and approved suppliers. Supported the $235 million acquisition of RE/MAX INTEGRA's North American regions, involving approximately 1,100 offices and 19,000 agents across the U.S. and Canada.

Focus · Enterprise operations · P&L & revenue leadership · Customer experience · Regional development · Training & development · Transformation & integration

RE/MAX World Headquarters · Denver, Colorado

Executive Vice President / Regional Vice President

Regional operations · Franchise growth · Field leadership

Progressively promoted into senior regional leadership roles overseeing franchise operations, business growth, franchise sales and operator performance across decentralized markets. Led regional strategy, customer service, field support, franchise sales and business growth while advising owners and operators on business planning, recruiting, retention, market positioning and performance.

Focus · Regional operations · Franchise growth · Field execution · Owner advisory · Performance management · Market development

RE/MAX World Headquarters · Denver, Colorado

Franchise Development & Finance Leadership

Finance · Development · Negotiation · Operator economics

My career began in finance and accounting before expanding into franchise development, regional consulting, franchise sales, contract negotiation and operator development. Those early roles established the financial and analytical foundation that continues to shape how I approach operating decisions today.

Focus · Finance & accounting · Franchise development · Contract negotiation · Business development · Financial analysis · Operator coaching